Frequent Asked Questions About YNF
1. What’s your core activity (do you deal with engine replacement parts, fuel system, undercarriage, etc)?
We mainly do the couplings, seal kits, electric parts (like solenoids, sensors, throttle motors, computer controll board), hose, fans, gear parts, hydraulic parts and bearings, etc.
2. Which kind of machinery you work with (bulldozers, front loaders, graders, excavators, etc)?
We mainly do excavator parts and some parts for air compressors and bulldozers.
3. What brands of machinery you work with?
We supply parts for brands like: Hitachi, Caterpillar, Komatsu, Sumitomo, Hyundai, Kobelco, Liebherr, JCB, etc.
We mainly do small to meddium size excavator parts.
4. Do you have the stock?
Most of our products are in stock.
5. Can you send us the price list ( so that we do not always bother you when we need the price info)?
Sorry that we don’t have a complete price list. We do many parts. We can’t offer such complete price list. You’re welcome to contact us if you need anything.
6. If we make the order, can we pay as an individual? Or we should make the contract for each delivery?
We accept Western Union, PayPal, T/T and Trade Assurance Transaction on alibaba.com.
We have two stores on alibaba.com.
For small order, we recommend Western Union, PayPal and Trade Assurance Transaction on alibaba.com.
For PayPal and Trade Assurance Transaction on alibaba.com, you’ll need to pay extra 5% of the total amount to cover the transaction cost.
For T/T, you’ll need to pay extra 50 USD to cover the bank charge if order less than 1000 USD.
7. What is your usual way of delivery?
Usually we send with DHL, UPS, EMS. We also send by sea by bulk order.
8. When can you send out the goods that we ordered?
The handling days depend on your order volumn. For small order, if all products in stock, we usually send out goods within 3 business days.